*Folks, I work here full-time and believe it or not sometimes I fall asleep in front of my PC. Or sometimes I went to the fridge, or other more pressing needs; and I forget to turn off my live help monitor.
so please if you would just enter what you have to say and go ahead and do what ever it is you're doing;
I will reply
and you can come back at your leisure to see.
And we'll still be hooked up so you can reply and by then I'll be watching and much quicker to reply.
You will get the owner of this site; every time and the buck stops here. FINALLY !!! Some place where when something goes wrong; you can put your finger on somebody's chest and say "what are you gonna do about it" and know that the answer won't be "uh,... I'll have someone in management contact you. have a nice day."
You have management on the line and my first questions will be:
- ) How much money are we talking about I'm serious about making things right. So I wanna know before we ever get started what my worst case scenario is going to be (smile) meaning what's the worst i'm gonna owe
- ) please tell me the casino, the situation, your account number unless you've already have it on file with me, then just give me your name - i'll probably remember having talked with you via email.
- I must ask one more time to save us all a lot of time later; did you open a second account Try to fraud not only this casino, but any online casino at any time .. and get caught That includes chargebacks which are when you deny having made a purchase with your credit card. Such people are put on a blacklist and often as not; are allowed to deposit but not allowed to cash out. - its sort of a "you got me, but were dumb enough to come back around, so now I got you" attitude. If I am told you are on a blacklist; I will check with a dis-interested 3rd party casino and if your name comes up; I am sorry but you will not get anything from me either. So we got that straight.
- Do you have a NETeller account That is my preferred way of sending compensation. I also have Paypal available. The worst case scenario is I have to send a cashiers check and the cost of sending it comes out on my end. Fair enough I think so.
Finally I'm going to tell you either that- your money is on its way. Or to wait until I verify you did sign up thru my site (or if you already sent me your account number when you signed up and I already verified your account at that time then refer to the former, yes, your money is on its way) *Please note sometimes there are situations which require my contacting the casino and then it becomes a matter that can take longer.
I want, need, and appreciate your patronage very much. And I'm willing to fight to get it. Please just because we get cut-off or I miss an email; don't give up on me. I have a lot of things going on and sometimes do miss an email (I get 200 to 500 a day, mostly spam I have to pick thru) so stick with me and I will get you satisfaction.
If you need to contact me; there is a live help link but if that fails; send me an email to
as a last resort, call me on my cell phone: 